Provelo is built and operated by KA2 Ventures LLC. If you have a question about the vendor app, the management dashboard, your account, or anything else, reach out and we'll get back to you as soon as we can.
Email hello@getprovelo.com and we typically respond within one business day.
I'm a vendor and can't log in. Check that you're using the email address your management company invited you with. If your invite link expired, ask your management company to resend it.
The app won't let me submit a photo. Make sure location services are enabled for Provelo in your phone's settings, and that photos are taken directly in the app rather than chosen from your camera roll.
I'm a manager and need help with my dashboard. Email us at the address above with your management company name and a description of the issue.