Provelo gives every service visit a GPS-verified timestamp and a photo trail — across every property you manage. Missed services get flagged automatically. Disputes get resolved in 10 seconds.
Built for property and HOA management companies · No hardware · No IT project · Live in under 24 hours
The problem
Whether you manage HOA communities, apartment complexes, commercial properties, or a mixed portfolio — if you contract vendors for recurring services, you have this problem.
When a vendor says they completed a service, you have two options: take their word for it, or wait for a resident complaint. Neither is acceptable.
Without a photo timestamp and GPS record, a missed service becomes a he-said-she-said. Vendors know this — and some take advantage of it.
Calling vendors for documentation. Sorting through email threads. Manually reconciling invoices. None of this is why you hired a community manager.
How it works
The vendor opens Provelo on arrival. One tap records their GPS location, timestamps their arrival, and captures an arrival photo. If they're not at the property, they know it — and so do you.
When the job is done, the vendor walks through a guided photo sequence specific to the service type. Every photo is taken in-app — nothing can be uploaded from a camera roll.
Your dashboard updates in real time. Completed visits show photos, GPS coordinates, and time on site. Missed visits trigger an automatic alert. No phone calls. No surprises.
Features
Vendors check in on arrival. Location is recorded against the property address. You see exactly how far they were from the site.
Provelo knows the difference between a pool visit and a pest control treatment — and requires the right photos for each.
When a scheduled visit isn't completed by end of day, Provelo alerts you automatically. No more finding out from a resident three weeks later.
Every vendor gets a composite score based on completion rate, timeliness, photo quality, and integrity flags. See who's earning their contract.
Weekly, monthly, quarterly, and annual reports generated automatically. Vendor highlights, concerns, and action items — ready for your renewal meeting.
Provelo tracks every contract end date and emails your admins 30 and 60 days out. Renewals don't slip through the cracks.
Compliance
Management companies carry real legal exposure when uninsured or unlicensed vendors work their properties. Provelo tracks insurance expiry, license numbers, and W-9 status for every vendor in your portfolio — with color-coded alerts before anything lapses.
Dispute protection
A timestamped photo taken on-site is irrefutable. Vendors no longer have to hope management takes their word for it.
Simple by design
The app walks vendors through exactly what to photograph for each service type. No guessing, no back-and-forth.
Faster payments
Completed visits are documented and reviewed automatically. No waiting on managers to chase paperwork before invoices get approved.
For vendors
The same system that holds vendors accountable also defends them against false disputes. Vendors who do good work want a paper trail — and Provelo gives them one. Setup takes under 5 minutes via an invite link from their management company.
Over time
Every completed visit adds to a growing performance record. Over weeks and months, patterns emerge — which vendors are trending down, which properties have recurring issues, which contracts are worth renewing.
Vendor performance records in Provelo are portable professional credentials. High-performing vendors carry their track record with them — and over time, Provelo becomes the place management companies find pre-vetted vendors who've already proven themselves.
Trend detection
Spot declining performance before it becomes a missed service or a resident complaint.
Renewal intelligence
12 months of completion rates and timeliness scores behind every contract renewal decision.
Portfolio benchmarking
See which properties and service types have the strongest vendor performance across your portfolio.
Portable vendor credentials
High-performing vendors carry their Provelo score with them — a verified professional record the industry can trust.
Who it's for
Give board members proof that services are being completed — without fielding calls from residents every time something looks off.
Track vendors across your entire rental portfolio. Know what's getting done, what isn't, and have documentation before the invoice arrives.
Hold facility vendors to the same standard as your tenants hold you. GPS-verified records for every scheduled service.
If you own enough properties to lose track of what's getting serviced, Provelo gives you the oversight layer without hiring an operations person.
Getting started
No implementation project. No professional services engagement. No waiting.
Upload your properties
CSV upload — all properties imported in minutes.
Invite your vendors
Upload your vendor list, batch invite emails go out automatically.
Upload your contracts
Schedules generate overnight based on contract frequency.
Go live
Vendors download the app and your first verified completion appears in the dashboard.
Pricing
Provelo is priced per unit under management — so your cost grows only as your business grows. One resolved invoice dispute typically covers months of the platform fee.
Currently onboarding pilot customers in the Carolinas.
Provelo works for HOA management companies, residential and commercial property managers, and anyone contracting vendors across a portfolio. Request a demo and see it running on your properties in 30 minutes.
Request a demoOr email us directly: hello@getprovelo.com